Alpha

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Privacy Policy

1. Introduction

Welcome to AlphaBioPharma.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

By using alphabiopharma.info, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in several ways to help us provide and improve our services.

a) Information You Provide Directly

You may provide personal information when:

  • Creating an account or placing an order

  • Subscribing to our newsletter

  • Filling out a contact or feedback form

  • Communicating with us via email or chat

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party payment gateways — we do not store your full card data)

  • Any other information you choose to share with us

b) Automatically Collected Information

When you visit the website, we may automatically collect:

  • Your IP address

  • Browser type and version

  • Device information (mobile/desktop)

  • Pages visited and time spent

  • Referring website or link

  • Cookies and similar tracking data (see Section 6)

This helps us analyze site performance, detect fraud, and improve user experience.

c) Information from Third Parties

We may receive information about you from trusted third parties such as:

  • Payment processors

  • Delivery/courier partners

  • Marketing or advertising networks

  • Analytics tools (like Google Analytics)

3. How We Use Your Information

We use collected data for:

  • Processing and fulfilling your orders

  • Communicating order updates or support messages

  • Managing your account and preferences

  • Sending promotional offers or newsletters (only with consent)

  • Improving website performance and content

  • Detecting and preventing fraud or unauthorized activity

  • Complying with legal obligations

4. Legal Basis for Processing (for EU/Global Users)

We process your data based on:

  • Contractual necessity — to process orders and deliver products

  • Consent — for marketing communications

  • Legal compliance — for tax, billing, and record-keeping

  • Legitimate interest — to improve services and protect against fraud

5. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share it only with trusted service providers who assist us in operating our business, such as:

  • Payment gateways (e.g., Razorpay, PayPal, Stripe, etc.)

  • Shipping and logistics partners

  • Email and marketing platforms

  • Website hosting and analytics providers

All third-party partners are bound by confidentiality and data protection obligations.

We may also disclose information if required by law, court order, or government authority.

6. Cookies and Tracking Technologies

Cookies are small data files stored on your browser. We use them to:

  • Keep you signed in

  • Remember cart and preferences

  • Analyze site traffic and improve performance

You can disable cookies in your browser settings, but some parts of the site may not function properly.

7. Data Storage and Security

We take reasonable precautions to protect your personal data from unauthorized access, alteration, or disclosure.
Data is stored on secure servers, and payment information is transmitted using SSL encryption.

However, no method of online transmission is 100% secure — we cannot guarantee absolute security.

8. Data Retention

We retain your personal data:

  • As long as necessary to fulfill the purpose for which it was collected, or

  • As required by law (for tax, audit, or regulatory purposes).

Once no longer needed, data is securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing

  • Object to processing

  • Request a copy of your data (data portability)

To exercise these rights, contact us at [replace-with-your-email].
We may verify your identity before processing the request.

10. Email & SMS Communication

By providing your contact details, you consent to receive order-related communications and (if opted in) promotional updates.
You can unsubscribe anytime by clicking “Unsubscribe” in marketing emails or contacting support.

11. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for their privacy practices. Please review the privacy policy of any external site before sharing personal information.

12. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. If you believe a minor has provided personal information, please contact us to have it deleted.

13. International Data Transfers

If you access our site from outside India, your data may be transferred to and processed in India.
By using our website, you consent to such transfer in compliance with applicable laws.

14. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a new Effective Date.
We encourage you to review this policy regularly to stay informed.

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact:

AlphaBioPharma
📧 Email: info@alphabiopharm.info
📞 Phone: +31 684 901 322
🌐 Website: https://alphabiopharma.info
📍 Address: Temppelikatu 17,
00100 Helsinki,
Finland